Terms and Conditions

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Legal Disclaimer.

Every effort has been made to accurately represent our products and its potential. Any claims made of actual earnings or examples of actual results can be verified upon request. The testimonials or examples used are exceptional results, don’t apply to the average purchaser, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on his or her background, dedication, desire and motivation.

 

As with any business endeavor there is an inherent risk of loss of capital and there is no guarantee that you will earn any money or reach any goals you do not individually strive for. Do not buy this if you think it will automatically make you happy and successful just because you bought it. You must take action to succeed. As they say, “ results not typical “ It really is up to you, I give you the tools and inspiration, your results will be proportional to the amount of effort and attention you give them

 

Our services are available only to individuals and entities that can form legally binding contracts under applicable law. The site and services are not available to minors.

 

You will comply with all applicable laws, including but not limited to privacy laws, intellectual property laws, export control laws, regulatory requirements etc.

 

Our activities and content provide information and education only and do not provide any financial, legal, medical, psychiatric or psychological services or advice.

 

None of our activities or content prevents, cures or treats any mental or medical condition.Our activities and content are not intended to be a substitute for professional advice that can be provided by your own accountant, lawyer, financial advisor, medical or mental health professional or diversity coach.

You are responsible for your own financial, legal, physical, mental or emotional well being, decisions, choices, actions and results. You should consult with a professional if you have specific questions about your own unique situation.Yuyi Communications LLC, disclaims any liability for your reliance on any opinion or advice contained in our activities.

The information, products and services offered on or through our activities are provided “ as is “ and without warranties of any kind either expressed or implied.

 

Security for all personally identifiable information is extremely important to us. Unfortunately no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, you acknowledge that there is a risk in all forms of electronic communications.  Yuyi Communications LLC, does not guarantee the security of any information transmitted via internet, telephone, video conference or other electronic media. Your efforts to communicate with Yuyi Communications LLC, are done at your own risk.

 

Any and all content, ideas, physical and intellectual content and our products, services and tools are our property and trademarks.

We do not create or convey any license or other right in this trade names, trade marks and associated content, products or services. Any use of them without prior written authorization of the company is strictly prohibited.

Any unauthorized copying, reproduction, redistribution or modification of our content for use in any way by any person or entity may be a violation of federal, state or common law trademark and/or copyright laws and could subject such a person to legal action.

 

For purposes of these Terms, the use of such material in other Web, social media sites such as Facebook groups, Instagram or others, internet, intranet, extranet or other computer environments or sites is prohibited.It cannot be used without our prior express written consent.

Terms and Conditions.

Yuyi Communications LLC only contacts individuals who specifically request that we do so in the event that they have signed up to receive our free newsletters or have purchased one of our products.

 

Yuyi Communications LLC collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and email for registration to receive our free newsletter and name, postal address, credit card information and all pertinent information when purchasing our products. All of this information is provided freely to us by you. You can remove yourself at any time from our newsletter or email communications by clicking on the unsubscribe link in all of our email broadcast and autoresponder communications.

 

Digital content purchased and/or downloaded from Yuyi Communications LLC is not returnable. If you experience technical problems accessing a download, we are happy to help you troubleshoot the problem. It is the customer’s responsibility to verify compatibility before purchase.

 

We reserve the right on our sole discretion to change, modify, add or remove the Terms, conditions or notices under which this site is offered. It is your responsibility to check periodically for any changes we may make to these Terms. Your continued use of this site following effective date changes to these Terms or other policies means you accept and consent to the changes.

 

As a condition of your use of the site, you warrant that you will not use the site for any purpose that is unlawful or prohibited by their Terms, conditions and notices. You agree that we shall not be liable for the disclosure of any of your information by another program participant.

 

IF YOU ARE DISSATISFIED WITH ANY OF OUR PROGRAMS OR ANY OF OUR TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING SAID PROGRAM.

What information does Maritza Parra/Yuyi Communications LLC collect and how do we collect it?

Maritza Parra/Yuyi Communications LLC only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our free newsletters or have purchased one of our products. Maritza Parra/Yuyi Communications LLC collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration to receive our free newsletters and name, postal address, and credit card information when purchasing our products. All of this information is provided to us by you.

How do we use this information?

This information is used for internal marketing purposes only. Maritza Parra/Yuyi Communications LLC does not sell, exchange, or release your personal information (name, e-mail address, mailing address, credit data, etc.) Your information is not shared with any other third party or company outside of billing and shipping purposes.

What are cookies and how do we use them?

Cookies help track a person's "session" while online. By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.

How do we store your information?

Your information is stored at the list server that delivers Maritza Parra/Yuyi Communications LLC newsletters. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive Maritza Parra/Yuyi Communications LLC's newsletters. All of the newsletters that are sent to you by Maritza Parra/Yuyi Communications LLC include an unsubscribe link in them. You can remove yourself at any time from our newsletters by clicking on the unsubscribe link.

Return Policy for Digital Content

Digital content purchased and/or downloaded from Yuyi Communications LLC is not returnable. If you experience technical problems accessing a download, we are happy to help you troubleshoot the problem. It is the customer's responsibility to verify compatibility before purchase.

Refund Requests

If you are requesting a refund inside of our Satisfaction Guarantee time period ( less shipping and handling charges for applicable products ) please make sure to follow the directions below: You must submit a request to the Support Team at support@maritzaparra.com.  ( mail to: support@maritzaparra.com ) with your refund request; email requests will not be acknowledged. Please provide as much detail as possible regarding your original order: name, order ID, product and date of purchase.

First of all, you must have purchased the item from Yuyi Communications LLC family of websites. This might sound crazy, but we have had requests from people who have purchased a product from some other person or company posing as the “real thing”, selling “less than authorized” ( putting nicely) copies of our products. We are the ONLY AUTHORIZED PLACE ON THE WEB FOR YUYI COMMUNICATIONS PRODUCTS...PERIOD! If you didn’t buy it from us, don’t ask us for a refund.

 

You must return any physical products received to the address specified by our Expert Marketing Help Desk Support Team. DO NOT SEND YOUR PRODUCT BACK TO ANY MAILING ADDRESS YOU FIND ON LINE UNLESS SPECIFICALLY DIRECTED BY US TO DO SO. Please do not return the product to the shipping address from which the product was originally shipped, doing so may impact your refund request. We use many different vendors for fulfillment and they are not responsible for items returned to them directly. The returned package must include ALL PARTS of the ordered product, including but not limited to, all forms and bonus materials and original packaging if applicable. Please return all products in like new condition with original packaging.

 

Once we receive your complete returned package ( if applicable ), we will process your refund for the purchase price, less any shipping and handling charges. Your refund payment will be sent to you by check to the address that you originally specified in the order, within 30 days of the refund request.

 

You agree to keep all information you learn about other program participants, their business or clients ( as applicable ) strictly confidential except in the rare circumstances where disclosure is required by law.

 

You agree you will not pitch, promote, market or sell any other products, groups, programs services or events to program participants. You agree not to form or ask program participants to join “shadow” groups on social media or other platforms or in person meet ups. You will not share Company content, videos, audios, PDFs, worksheets, gamesheets, resources of any kind with others for profit or any other reason other than your own personal growth and use.

 

We may record coaching calls and share them in the program, or on the web site or on third party forums. You agree you will not share any recorded coaching calls on third party forum postings outside the private programs area.

Heartwork Journaling Coach Certification Program.

To participate in the Heartwork Journaling Coach Certification Program, you agree to maintain a respectful attitude and hold space for your peers and instructor within the group setting. Failure to do so may result in immediate removal without prior notice. Examples of the types of behaviors that will not be tolerated include, but are not limited to the following: use of derogatory or explicit language, harassing, aggressive or argumentative behavior, disrespect toward your peers, your instructors, or any member of Yuyi Communications LLC staff or participants.

Transfer to next class session due to medical necessity.

If you are unable to complete your Heartwork Journaling Coach Certification Program session due to a medical condition, you may be permitted to transfer to the next class session. To do so, you may be asked to provide medical certification that confirms the existence of a disability that has prohibited you from completing the requirements in your current class session.

Confidentiality. 

The Heartwork Journaling Coach Certification Program and other Yuyi Communications LLC are programs in which personal and professional information may be exchanged between participants. You are entirely responsible for deciding how much of your personal information you wish to share in the Communities. By taking part in the Communities, you agree to keep information of other members confidential. The Company will not share, sell, or rent the personal information of its members to third-party businesses; however, we cannot guarantee the confidentiality of any of the information you choose to share in the Community. 

All Yuyi Communications LLC Communities, materials, coaching, coaching calls, call replays, class replays, recordings, instructor calls and call recordings, transcripts, workshops and workshop recordings, as well as the personal information of individuals are to be kept confidential by the participants. These materials and information may not be duplicated, shared, posted on social media or utilized in any way, outside of the program.

By posting and submitting any materials during Yuyi Communications LLC activities such as art, design, graphics, images, videos, comments, photos, posts, testimonials with your voice and /or image, submitted by you, in connection with or as part of any presentation, publication, transmission or any professional activity in which the same may be used or incorporated you are representing that you are the owner of such material and you are at least 18 years of age, you are granting us and anyone authorized by us a royalty free, fee free, irrevocable, exclusive, perpetual, unrestricted, world wide license to use, modify, copy, sell,distribute, and/or publicly perform or display your contribution in whole or in part in any manner or medium now known or developed in the future for any purpose and granting us the right to make it part of Yuyi Communications LLC current or future activities and content. I understand these images/ sounds may be used for commercial, educational or information purposes. 

This right includes granting us proprietary rights or intellectual rights without any further permission from you or compensation by us to you. We have the right but not the obligation to use any contribution from you.

Right to refuse or terminate access.

We reserve the right in our sole discretion to refuse or terminate your access to our Heartwork Journaling Coach Certification Program trainings, Products, Services, and/or our program materials, website, e-mail communications, or any other method of communications related to our Heartwork Journaling Coach Certification Program trainings, Products, or Services at any time without notice.

Should you or we wish to terminate the Heartwork Journaling Coach Certification Program training, Products, or Services at any time, these termination terms will apply to you as well, even after termination by either of us.

In the event of cancellation or termination, all remaining balances owed shall be immediately due, and you are no longer authorized to access the Heartwork Journaling Coach Certification Program training, Products, Services or our website, e-mail, or any or other methods of communications affected by such cancellation or termination. The restrictions imposed on you with respect to Heartwork Journaling Coach Certification Program training materials products or Services, including, but not limited to all of the disclaimers, limitations of liabilities, and rights set forth in these Terms of Use , shall survive such termination of your access and apply in full force.

Payment.

If paying by credit/debit card, you give Yuyi Communications LLC, permission and authorization to automatically charge your credit or debit card as payment for your Heartwork Journaling Coach Certification Program training, Products, or Services for which you will receive an electronic receipt. If you purchase Heartwork Journaling Coach Certification Program training, Products, or Services using our payment plan option, you agree to pay the initial payment to secure your participation and also agree to begin payments on the date specified on the enrollment form. By using the enrollment form, you give Yuyi Communications LLC,  permission and authorization to automatically charge your credit/debit card every thirty (30) days until all payments are completed. For membership payments for ongoing membership programs you agree to have the payments automatically charged UNTIL YOU TERMINATE YOUR MEMBERSHIP.

In the event that payment is not received by the date due, you will have a seven (7) day grace period in which to make the payment; otherwise, your access and entitlement to the Heartwork Journaling Coach Certification Program, training materials, Products, or Services will be discontinued. If you fail to make payment in a timely manner in accordance with these Terms and Conditions or voluntarily decide to withdraw from our Heartwork Journaling Coach Certification Program training, Products, or Services at any time or for any reason whatsoever, you still will remain fully responsible for the full cost of the Heartwork Journaling Coach Certification Program trainings, Products, and/or Services.

When you purchase any Heartwork Journaling Coach Certification Program training, Products, or Services, the information provided and obtained as part of the transaction, such as your credit card number and contact information, may be collected by both the third-party merchant and by us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for the merchant’s independent policies.

You agree to be financially responsible for all purchases you make. You agree to purchase and use our Heartwork Journaling Coach Certification Program training, Products, or Services for legitimate purposes only in compliance with these Terms of Use. You release us and our affiliates from any damages that you incur and agree not to assert any claims against us or them, arising from your purchase or use of our Heartwork Journaling Coach Certification Program training, Products or Services.

Earnings and Results Disclaimer.                                                                                                                            

You agree that Yuyi Communications LLC has not made and does not make any representations or warranties with respect to the earnings and results you may receive as a result of your participation in Yuyi CommunicationsLLC activities, programs, memberships or Heartwork Journaling  Coach Certification Program training, Yuyi Communications LLC, does not guarantee that you will achieve any particular results or earnings and you understand that results and earnings differ for each individual. You understand that there can be no assurance that any prior successes by other individuals, or past results in income earnings can be used as an indication of your future success or results. Monetary and income results are based on many factors. Your results in your business will be completely dependent on your understanding of the material, your own efforts to apply it, the intensity of the work, the attention and diligence required to learn the information and do the work, the decision making process. You agree that you are solely responsible for doing your do diligence when it comes to making business, financial and creative decisions

When purchasing tuition for our Heartwork Journaling Coach Certification Program training, the monies for said tuition apply to the Heartwork Journaling Coach Certification Program training only. Any other post-Heartwork Journaling Coach Certification Program training class offerings, including Advanced Trainings approved by the Company, are strictly optional and not refundable. Your Heartwork Journaling Coach Certification course and qualification requirements must be completed before you will become eligible to utilize the strategy resources, name or take any other post-Heartwork Journaling Coach Certification trainings, including Approved Advanced Trainings or Master Heartwork Journaling Coach training, or other classes classes or workshops that require the purchaser to be a “Heartwork Journaling Certified Coach.”

You agree to only purchase these Heartwork Journaling Coach Certification Program training, Products, or Services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal or financial information to us or a merchant, you represent that you have obtained his/her consent to provide such third party’s personal information.

For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant’s website and click on its information links or contact the merchant directly.

Refund Policy.

Your satisfaction with your Heartwork Journaling Coach Certification Program training, Products, and Services is of utmost importance to the Company. However, once the Heartwork Journaling Coach Certification Program session in which you have enrolled begins, you will have seven (7) days from the start date of the program in which to withdraw from the Program and request a refund. You understand and acknowledge that, because of the extensive time, effort, preparation, and care that goes into creating and/or providing our Heartwork Journaling Coach Certification Program training, Products, and Services, we are unable to honor any requests for a refund of any portion of your payment (including Application Fees) for any part of our Heartwork Journaling Coach Certification Program trainings, Products, and Services beyond that date. All the provisions of these Terms of use, including but not limited to all copyright,trademark, and physical and intellectual property rights, remain indefinitely.

This refund policy does not apply to subscription or membership programs, products or sales. For refund policies on these please refer to the sales offer and conditions for each particular product.

PLEASE NOTE THE COACHING PROGRAM DOES NOT GUARANTEE RESULTS. IT IS ALSO NOT A REPLACEMENT FOR HEALTH/MEDICAL CARE. IF YOU REQUIRE HEALTH, MEDICAL, PSYCHIATRIC, AND/OR PSYCHOLOGICAL CARE, YOU ARE ADVISED TO RETAIN THE SERVICES OF A LICENSED MEDICAL PROFESSIONAL. FURTHER, IF YOU NEED ASSISTANCE UNPACKING ISSUES OF RACE, PRIVILEGE, AND/OR BIAS, AND EXPLORING HOW THESE THINGS HAVE SHAPED YOUR IDENTITY AND IMPACTED YOUR LIFE AND WORK, YOU SHOULD SEEK THE ASSISTANCE OF A QUALIFIED DIVERSITY COACH WHO IS SPECIFICALLY TRAINED TO ADDRESS THESE MATTERS. THE SOLE PURPOSE OF THE COMPANY AND THE COACHING PROGRAM IS TO PROVIDE EDUCATIONAL MATERIALS AND COACHING IN THE AREA OF HEARTWORK JOURNALING, SELF COACHING or HEARTWORK JOURNALING CERTIFIED COACHING.

Under no circumstances will the Company or any of its representatives be held liable for any special or consequential damages that result from the use of, the improper use of, or the inability to use the information or strategies communicated to you through our Coaching program. By participating in the Community, you hereby waive and release the Company to the full extent permitted by law from any and all claims relating to the use of and/or reliance on the information and content provided to you. In no event shall the Company be held liable for any injury, loss, or damage resulting from the use of, or reliance upon the program materials.

Dispute Resolution.

It is hoped that should you and the Company ever have any differences, we will be able to work them out amicably through a phone conversation or email correspondence. However, should a dispute ever arise between us, we agree now that we will submit to binding arbitration before a single arbitrator, selected jointly in the state of Texas, Bexar County, in accordance with the American Arbitration Association Rules. Any judgment on an arbitrator’s award, if made, is binding and may be entered into any court having the appropriate jurisdiction. Prior to seeking arbitration, you must submit your complaint to The company via email. You understand and agree now that the only remedy that can be awarded to you through arbitration is a full refund of any Payment(s) made by you, up to the date of the award. You agree that no award of consequential or of any other damages may be granted to you and you agree not to seek the same.

By signing up for/enrolling in/purchasing any of our Training Programs, Products, Memberships and Services, you are agreeing to a modification of the statute of limitations such that any arbitration must be commenced within one (1) year of the date of the act, omission, or other conduct complained of as submitted by you in email or shall otherwise be forfeited forever. You also agree that should arbitration take place, it will be held in Bexar County, Texas, and the prevailing party shall be entitled to all reasonable attorney’s fees and costs necessary to enforce the Agreement.

In the event of a dispute between us, you agree to not engage in any conduct or communications, public or private, designed to disparage us, our Company, or any of our Training Programs, Products, or Services. Where requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as a part of the legal process.

 

The use of any logo, including the Heartwork Journaling Certification Program logo, outside of these groups or on documents created by those not working for or contracted with Yuyi Communications LLC, Heartwork Journaling and Heartwork Journaling University, is strictly prohibited, except that Heartwork Journaling Certified Coaches are permitted to display the Heartwork Journaling Certified Coach logo, and use the Equation with credit, after full completion of the program.

You are not licensed to resell any Yuyi Communications, Heartwork Journaling, HJU related materials, repackage our tools in your own voice, write books teaching our tools extensively, or create apps based on our systems. You cannot rewrite our material or content and sell it as your own, nor are you authorized to sell Yuyi Communications, Heartwork Journaling, HJU related materials or merchandise. This is copyright infringement. You may mention the Equation, the Emotional Global Positioning System and our tools with credit. Please review applicable copyright laws to make sure that you are complying with them.

You also are not licensed to use the Equation, the Emotional Global Positioning System or our tools for any type of Coach Certification course. The Heartwork Journaling Coaching School is the only school authorized to train coaches how to use the Equation, the Emotional Global Positioning System or other Heartwork Journaling tools and lessons.

Electronic Signature.

You represent and warrant that you have the legal right, power, and authority to agree to the Terms on behalf of yourself and the member, buyer, or supplier participating in the Site. You further agree that your use constitutes an electronic signature as defined by the Electronic Signatures in Global and National Commerce Act (“E-Sign”) and the Uniform Electronic Transactions Act (“UETA”) and that you have formed, executed, entered into, accepted the terms of and otherwise authenticated the Terms and acknowledged and agreed that these Terms are an electronic record for purposes of E-Sign, UETA and the Uniform Computer Information Transactions Act and as such is completely valid, has legal effect, is enforceable, and is binding on, and non-refutable by you and the member, buyer, or supplier on whose behalf you are acting.

Disclaimer.

Yuyi Communications, LLC, Heartwork Journaling, HJU, Heartwork Journaling Coach Certification School cannot guarantee your results, earnings, or future earnings achieved as a result of your use of our programs, nor can we provide you with professional and/or legal advice. Your results in your business will be completely dependent on your understanding of the material and your own work and efforts to apply it. By signing up/enrolling in a Heartwork Journaling Coach Certification Program training, Product, or Service, you acknowledge and agree that Yuyi Communications LLC, Heartwork Journaling, HJU, Heartwork Journaling Coach Certification School is not responsible for your results, earnings, future earnings achieved as a result of our Heartwork Journaling Coach Certification Program training, Product, or Service and is not responsible for giving you professional and/or legal advice.

By the act of signing, buying or subscribing for any of our products, courses, trainings or services, you verify that you have read, understood and accepted the content of these terms and conditions.

Last updated February 5, 2021.