Online Business Advice: Teflon Coating Your Heart
|When you decide to take your products, services and business online… you must learn to “Teflon Coat” yourself!
The internet is such an amazing place to:
It also opens you up to criticism, condemnation and negativity from time to time… and people can do it in a completely “anonymous” way which makes them much meaner than they would probably be if speaking to you face to face.
I didn’t attend Blog World Expo in Las Vegas this year (though next yer, I plan on attending) but I saw lots of people in my Twitterstream talking about what @AnthonyEdwards touched on… and it must have hit a nerve because people were tweeting up a storm about it!
From what I got in my twitterstream, he said “Please be more civil online”. When you interact with people, remember though it can seem a bit “impersonal” sometimes, there are people on both ends of the communication! Let’s pretend that every online interaction is a face to face one.
If you have an issue with someone online, either:
- If you don’t have anything nice to say, Don’t say anything at all. (ancient concept from Grandmothers all over the globe)
- If you do want to bring up a constructive criticism or debate, do so in a civil manner – just like you were standing face to face with the person, looking into their eyes!
Trying to be mean, cruel or “right” in an anonymous way just shows your true colors and is like throwing rocks and running to hide! No courage or personality needed whatsoever…
My advice to anyone who wants to start an online biz or be “visible” online, teflon coat your heart and focus on all the wonderful people out there because thankfully, they outnumber the trolls!
What is a “Troll” you ask…? Here’s a recent blog post from Seth Godin about trolls:
Lots of things about work are hard. Dealing with trolls is one of them. Trolls are critics who gain perverse pleasure in relentlessly tearing you and your ideas down. Here’s the thing(s):
1. trolls will always be trolling
2. critics rarely create
3. they live in a tiny echo chamber, ignored by everyone except the trolled and the other trolls
4. professionals (that’s you) get paid to ignore them. It’s part of your job.
“Can’t please everyone,” isn’t just an aphorism, it’s the secret of being remarkable. Here’s his blog)
Sometimes, we all let trolls get to us… but remember when someone upsets you… they are the ones who must live with themselves and that must be a “super sucky” (actual word) place to live…
And don’t ever let anyone stop you from being a Remarkable You!